Shipping policy
Every scheel-mann order is treated with the same care as the seat inside it. From the moment your order is placed to the moment it arrives, we work to make sure it gets to you correctly packaged, properly protected, and on a timeline we can stand behind.
Order Processing & Fulfillment (Stocked Items)
In-stock items are processed and shipped within 3–5 business days of receipt of payment.
Business days exclude weekends and holidays. Orders placed after our daily cutoff are processed the following business day.
Custom and Special-Order Items
Custom-ordered products, special-order items, and vehicle-specific components are built or sourced to order and are not held in stock. Estimated production and fulfillment timelines for these items will be provided at the time of order.
Shipping Methods & Carriers
Every order, from seats to accessories, ships via ground parcel service through trusted national carriers selected for reliability and care in handling. Seats are boxed and padded individually to arrive exactly as they left our warehouse.
Shipping Costs
Seats shipped via UPS Ground within the lower 48 states ship for a flat fee of $150. All other products are calculated at checkout based on the size, weight, and destination of your order.
Order Tracking
Once your order ships, you will receive tracking information by email. Please allow up to 24 hours for tracking data to update with the carrier.
Damaged or Lost Shipments
If your order arrives damaged, incomplete, or does not arrive at all, please contact us within 48 hours of the delivery date (or expected delivery date) so we can begin a claim with the carrier and get the situation resolved.
International Orders
At this time, please contact us directly to confirm international shipping availability, timelines, and costs for your destination.
Questions
If you have questions about an order's shipping status or timeline, please reach out and we'll look into it directly. Call us at +1 503-395-4087 or email info@scheel-mann.com.